Technical Requirements


PC Users Mac Users
Operating System

Minimum:
Web Camera: 640x480
Windows 7 or higher
Internet Download Speed: .768 Mbps
Internet Upload Speed: .384 Mbps
RAM: 1 GB


Recommended:
Web Camera: 1280x720
Windows 7
Internet Download Speed: 1.5 Mbps
Internet Upload Speed: 1.5 Mbps
RAM: 2 GB

Minimum:
Web Camera: 640x480
Mac OS X 10.10 or higher
Internet Download Speed: .768 Mbps
Internet Upload Speed: .384Mbps
RAM: 1 GB


Recommended:
Web Camera: 1280x720
Mac OS X 10.12
Internet Download Speed: 1.5 Mbps
Internet Upload Speed: 1.5 Mbps
RAM: 2 GB

Web Browser

Mozilla Firefox
Google Chrome
Internet Explorer 10+ **
Windows 8.1 and Internet Explorer 11 do
not work together, Microsoft documented bug.
Mozilla Firefox
Google Chrome


Browser Plugin

If running Internet Explorer, you will need the OpenTok plugin for IE for your web camera. It should be installed into your browser automatically the first time you use the system. You can learn more about the plugin by following the link below.

Learn more about OpenTok plugin for IE